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Screenshot Vault - App Support & Help Documentation

Screenshot Vault - Support & Help

Welcome to Screenshot Vault Support πŸš€

Screenshot Vault is your intelligent screenshot management app that uses AI to transform your screenshots into organized, searchable knowledge. We're here to help you get the most out of your experience.

πŸ“± Getting Started

System Requirements

  • iOS 17.0 or later
  • iPhone or iPad
  • Compatible with all screen sizes

First Time Setup

  1. Grant Photo Access: When prompted, select "All Photos" to allow Screenshot Vault to access your screenshots
  2. Import Screenshots: Use the pull-down gesture to import your latest screenshots
  3. Enable AI Processing: Allow background processing for OCR and entity recognition
  4. Try Voice Search: Tap the microphone icon to search with your voice

πŸ”§ Key Features

AI-Powered Mind Maps

  • What it does: Creates visual connections between your screenshots
  • How to access: Tap the "Mind Map" button in the main interface
  • Requirements: Minimum 3 screenshots with processed content

OCR Text Extraction

  • What it does: Extracts text from images for copying and searching
  • How to use: Tap any screenshot to view extracted text
  • Supported languages: English, Spanish, French, and more

Entity Recognition

  • What it does: Identifies people, places, objects, dates, and more
  • How to view: Look for colored tags in the extracted text panel
  • Types recognized: 16+ entity types including contacts, locations, and products

Voice Search

  • How to use: Tap the microphone icon and speak naturally
  • Example queries: "Show me receipts from last month" or "Find screenshots about restaurants"
  • Languages: Supports multiple languages

πŸ†˜ Common Issues & Solutions

Screenshots Not Importing

Problem: Screenshots don't appear after import Solutions:

  1. Check photo permissions in Settings > Privacy & Security > Photos
  2. Ensure you're pulling down from the top of the screen
  3. Try force-closing and reopening the app
  4. Restart your device if the issue persists

OCR Not Working

Problem: Text extraction isn't working Solutions:

  1. Ensure good image quality (clear, well-lit screenshots)
  2. Allow background processing to complete
  3. Check that you have sufficient storage space
  4. Try processing one screenshot at a time

Voice Search Not Responding

Problem: Voice search doesn't understand commands Solutions:

  1. Check microphone permissions in Settings
  2. Speak clearly and avoid background noise
  3. Try simpler, direct queries
  4. Ensure you have processed screenshots with content

Mind Maps Not Generating

Problem: Mind map view appears empty Solutions:

  1. Ensure you have at least 3 screenshots with processed content
  2. Allow background processing to complete
  3. Check that screenshots contain text or recognizable content
  4. Try importing more diverse screenshot types

App Performance Issues

Problem: App runs slowly or crashes Solutions:

  1. Close other apps to free up memory
  2. Restart the app
  3. Ensure you have at least 1GB of free storage
  4. Update to the latest iOS version

🎯 Tips for Best Results

For Better OCR Results

  • Take clear, well-lit screenshots
  • Avoid blurry or low-resolution images
  • Ensure text is clearly visible and not too small

For Better Voice Search

  • Use natural language queries
  • Be specific about what you're looking for
  • Try different phrasings if initial search doesn't work

For Better Organization

  • Import screenshots regularly
  • Allow background processing to complete
  • Use descriptive search terms
  • Take advantage of entity recognition tags

πŸ”’ Privacy & Security

Data Protection

  • On-Device Processing: All AI processing happens on your device
  • No Data Collection: We don't collect or store your personal data
  • Privacy First: Your screenshots never leave your device
  • Secure Storage: All data is encrypted and stored securely

Permissions

  • Photos: Required to access and organize your screenshots
  • Microphone: Optional, only for voice search functionality
  • Background Processing: Enables AI features to work seamlessly

πŸ“ž Contact Support

Need More Help?

If you can't find the answer to your question here, we're happy to help:

Email Support: screenshotvault@saptak.in Response Time: We typically respond within 24-48 hours

When Contacting Support, Please Include:

  • iOS version
  • Device model
  • Screenshot Vault app version
  • Detailed description of the issue
  • Steps you've already tried

Feature Requests

We love hearing from our users! Send us your ideas for new features or improvements: Email: screenshotvault@saptak.in

πŸ“‹ Troubleshooting Checklist

Before contacting support, please try these steps:

  • Restart the Screenshot Vault app
  • Check photo permissions in iOS Settings
  • Ensure you have sufficient storage space (1GB+ recommended)
  • Update to the latest iOS version
  • Try processing a single screenshot first
  • Allow background processing to complete
  • Restart your device

πŸš€ Version Updates

Latest Features

  • AI-powered mind mapping
  • Enhanced voice search
  • Improved OCR accuracy
  • Glass Design system
  • Background processing optimization

Coming Soon

  • Export capabilities
  • Advanced filtering options
  • Collaboration features
  • Cloud sync (optional)

πŸ’‘ Quick Links


Screenshot Vault - Where Screenshots Become Knowledge 🧠

Last Updated: July 2024 Version: 1.0


Thank you for choosing Screenshot Vault! We're committed to providing you with the best screenshot management experience possible.

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