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    private void init(JSONArray args) throws JSONException{
        // args contains the arguments for initialization. these must be unwrapped.
        for (int i=0; i==5; i++) {
            if (args.getString(i) == null || args.getString(i).length() <= 0) {
              callbackContext.error(TAG + ": initialization failed. Are you passing the correct parameters?");
            }
        }

        // Get arguments passed in
        // Endpoints are a bit special, since they come as an array and have

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<mailto:gbl_leistung@gothaer.de>
<tel:052126031190>

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Feature: Custom Rules

We at Let's Talk want our users to get the most out of our product. So to help you help your customers we have introduced to our platform a new feature: custom rules. These rules assign conversations to operators according to your needs.

How it works

Admins can define custom rules which define how conversations are assigned to operators. Lets look at an example.

Click on your profile icon on the top right corner and select the third option ('Custom rules'). This will take you to a menu listing all your rules:

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Feature: Shortcuts

With our new feature we hope to make the lives of our users a lot easier. We noticed that many of our users have standard phrases, which they repeat many times throughout the day when attending clients. This is why we decided to introduce the shortcuts feature.

How it works

We have added a button on the right side of the message field. When clicked it displays a list of available shortcuts: By selecting one of these shortcuts, a predefined text is inserted in the messages field. The result looks like this: