Welcome to PDF Grid Viewer support. Find answers to common questions below.
Q: What does PDF Grid Viewer do?
A: PDF Grid Viewer lets you view multiple PDF documents simultaneously in a customizable grid layout. It's perfect for comparing documents, reviewing book proofs, or organizing PDF collections.
Q: What are the system requirements?
A: PDF Grid Viewer requires macOS 14.0 (Sonoma) or later.
Q: How many PDFs can I view at once?
A: Free users can view up to 9 PDFs in a 3×3 grid. Premium subscribers can view up to 64 PDFs in an 8×8 grid.
Q: What is the Contact Sheet view?
A: Contact Sheet shows all pages of a single PDF in a grid layout, like a photo contact sheet. Free users can view up to 100 pages; Premium users have no limit.
Q: What premium features are available?
A: Premium subscribers get:
- View up to 64 PDFs simultaneously
- Unlimited Contact Sheet pages
- Export notes and punch lists
- AI document analysis (requires Apple Intelligence)
- PII detection and redaction
Q: How much does Premium cost?
A:
- Monthly: $X.XX/month
- Yearly: $XX.XX/year (save XX%)
Q: How do I cancel my subscription?
A: Subscriptions are managed through Apple:
- Open System Settings on your Mac
- Click your Apple ID at the top
- Click "Media & Purchases"
- Click "Subscriptions"
- Select PDF Grid Viewer and click "Cancel Subscription"
Q: PDFs aren't loading
A:
- Check that you've granted folder access permissions
- Try selecting the folder again
- Ensure the files are valid PDFs
Q: The app is slow with many PDFs
A:
- Reduce the grid size
- Use the exclusion feature to hide documents you don't need
- Close other memory-intensive applications
Email: support@nimblebooks.com
Response Time: Within 48 hours
When contacting support, please include:
- Your macOS version (Apple menu → About This Mac)
- PDF Grid Viewer version
- Description of the issue
- Developer: Nimble Books LLC
- Category: Productivity
- Requires: macOS 14.0 or later
Thank you for using PDF Grid Viewer!