Ember SMS Service

gistfile1.txt

# Terms & Conditions — Ember SMS Service
**Effective Date:** February 28, 2026
**Operator:** Pretzinger Agencies

## Program Name
Ember SMS — Internal Business Assistant Messaging

## Description
Ember is an automated business assistant operated by Pretzinger Agencies that sends SMS and MMS messages to the business owner and a small number of designated contacts. Messages include daily business briefings, operational alerts, task reminders, metric summaries, and status updates related to agency operations.

## Message Frequency
Message frequency varies. Typically fewer than 10 messages per week. During urgent business situations or travel, frequency may temporarily increase.

## Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan.

## Opt-In
Recipients are added manually by the business owner (Craig Pretzinger) with verbal consent. This is an internal-use-only service. No automated sign-up, public-facing opt-in form, or web-based registration exists. Recipients are limited to the business owner and designated family members.

## Opt-Out
Reply **STOP** to any message to opt out. You will receive a confirmation and no further messages will be sent. Reply **START** to re-subscribe.

## Help
Reply **HELP** for support information, or contact Pretzinger Agencies at craig.pretzinger@gmail.com.

## Support Contact
Pretzinger Agencies
Craig Pretzinger
Email: craig.pretzinger@gmail.com

## Liability
Messages are sent as-is. The operator is not responsible for delays or failures in message delivery caused by carrier networks or device issues.

## Changes
These terms may be updated at any time. Continued receipt of messages constitutes acceptance of updated terms.